What to Look for in Your Auto Repair Shop

What Makes a Good Automotive Team

Are you on the hunt for a good auto repair team? Austin’s Pro Max in Puyallup, Washington wants to help you find a team that fits your needs! When looking for an auto repair shop to take your vehicle, keep a running checklist for these important factors.

1. Transparency

First and foremost, the most important part of any business is honesty and transparency. Is your auto repair team willing to share every detail about what they do in the garage when their customers aren’t there? One that values integrity and honesty will be more than happy to explain their services because they’ll want their customers to feel completely confident. A shop that displays pricing and service descriptions with transparency and openly communicates with their customers will surely be a good team to rely on!

2. Certifications

While it’s possible that a professional auto technician has developed their knowledge and skills from decades of experience, a universally reliable way to determine a mechanic’s capability is by looking for certifications. Industry-wide certifications from the National Institute for Automotive Service Excellence (ASE), Automotive Service Association (ASA), or Automatic Transmission Rebuilders Association (ATRA) prove that a shop’s technicians have met standards for competency and skill. The quality of their workmanship is backed by leaders of the industry.

3. Guarantees

Competitive auto shops want to leverage their services with guarantees and benefits. Offering more ways to help customers is a sign that a business is all about improving itself and delivering real results. Things like warranties on parts and labor are a strong indication of the quality of the shop’s workmanship. Some shops offer financing options, reward programs, and discounts through industry affiliations to earn their customers’ trust and loyalty. We think doing more for your customers is a great way to keep them satisfied!

If you want to know more about an auto repair shop, reach out! Reliable teams like Austin’s Pro Max in Puyallup, Washington will always show their true colors to earn customers’ trust. Demand the best from your automotive team -- you and your vehicle deserve it!